"How to Win Friends & Influence People"

Do you want to make friends more quickly and easily? Do you want to have better skills in conflict-resolution? Do you want to improve your interactions with others? Do you want to be a better leader?
These are traits that every young adult, parent, leader, boss, or employee desire to have. When we are more successful in our personal and professional interactions, we have greater satisfaction in what we do and have better physical, mental, social, and spiritual health.

In 1936, How to Win Friends and Influence People was published (by Dale Carnegie). Since then, it has become one of the most popular self-help books with over 15 million copies being sold. This book contains 30 simple suggestions to help you in your daily communications.

Implement these, and see the change in your life!

Principles from HOW TO WIN FRIENDS AND INFLUENCE PEOPLE

BECOME A FRIENDLIER PERSON
1. Don’t criticize, condemn or complain.
2. Give honest, sincere appreciation.
3. Inspire others to want to act or listen. 
4. Become genuinely interested in other people.
5. Smile.
6. Remember that a person’s name is to that person the sweetest and most important sound in any language.
7. Be a good listener. Encourage others to talk about themselves.
8. Talk in terms of the other person’s interests.
9. Make the other person feel important – and do it sincerely.

WIN PEOPLE TO YOUR WAY OF THINKING
10. The only way to get the best of an argument is to avoid it.
11. Show respect for the other person’s opinion. Never say, “you’re wrong.”
12. If you are wrong, admit it quickly and emphatically.
13. Begin in a friendly way.
14. Get the other person saying, “yes, yes” immediately.
15. Let the other person do a great deal of the talking.
16. Let the other person feel that the idea is his or hers.
17. Try honestly to see things from the other person’s point of view.
18. Be sympathetic with the other person’s ideas and desires.
19. Appeal to the nobler motives.
20. Dramatize your ideas.
21. Throw down a challenge.

BE A LEADER
22. Begin with praise and honest appreciation.
23. Call attention to people’s mistakes indirectly.
24. Talk about your own mistakes before criticizing the other person.
25. Ask questions instead of giving direct orders.
26. Let the other person save face.
27. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
28. Give the other person a fine reputation to live up to.
29. Use encouragement. Make the fault seem easy to correct.
30. Make the other person happy about doing the thing you suggest.

Sources:
Carnegie, Dale. How to Win Friends and Influence People. N.p.: Pocket, 1990. Print.